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Trusted
Choice®, agencies are
insurance and financial services firms whose access to
multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a
broad choice of products and unparalleled advocacy.
As a Trusted
Choice ® agency, we are
dedicated to you and are committed to treating
you as a person, not a policy. This commitment means we
shall:
Guide you through the claims
process for a prompt and fair resolution of your
claim.
Help solve problems related to
your coverage or account.
Explain the coverages and options
available to you through our agency, at your
request.
Return your phone calls and
emails promptly and respond to your requests in a
timely manner.
Provide 24/7 services for our
customers, offering any or all of the following:
emergency phone numbers, Internet account access,
e-mail and call center services.
Commit our staff to continuing
education so they may be more knowledgeable in
serving you.
Treat you with respect and
courtesy.
We pledge this to you, our clients,
and ask that you let us know if we fail to meet our
commitment, so we may take corrective action. |